Help
The BICON help page is designed to provide users with additional support in understanding how to use BICON and its features.
The links below will open files in Portable Document Format (PDF), you will need Adobe Acrobat Reader (Opens in a new window) installed to view these files.
Finding Import Conditions
- How do I use quick search?
- How do I search by scientific name?
- How do I search by tariff code?
- How do I define an import scenario?
- How do I view import conditions?
- How do I view onshore outcomes?
- How do I find alerts and changes?
- How do I find historical versions of a case?
- How do I follow a case?
- How do I view import conditions and apply for an import permit for the Australian external territories?
Account Registration and Maintenance
- How do I register a new single user account?
- How do I register a new multiple user account?
- How do I upgrade from a single user to a multiple user account?
- How do I join an existing multiple user account from a single user account?
- How do I add and manage users in my multiple user account?
- How do I submit a request to join an existing multiple user account?
- How do I register for AEPCOMM access?
- How do I manage my contacts?
- How do I manage my details?
- How do I manage my preferences?
- How do I change my security questions?
- How do I set my default answers?
Permit Application and Maintenance
- How do I apply for an import permit? (basic)
- How do I apply for an import permit? (advanced)
- How do I search for an import permit application?
- How do I copy an import permit application?
- How do I delete an import permit application?
- How do I view my application status and progress?
- How do I submit multiple import permit applications?
- How do I pay for previously submitted applications?
- How do I search for an import permit?
- How do I view and manage my import permits?
- How do I access and display import permit conditions?
- How do I vary my import permit?
- How do I view the most current version of an import permit?
- How do I manage my import permit expiry notification?
- How do i manage correspondence with the department?